Returns & Exchanges
We want you to feel the difference with every step, but if your STOX Energy Socks aren't the perfect fit, you can return or exchange them within 30 days of receipt. All items must be in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn socks in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your new pair within 5-7 business days.